Article ID: 325792
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 3
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q325792
SYMPTOMS
If an error or unexpected event occurs with an Independent Computing Architecture (ICA) asynchronous connection to a Terminal Services server while a user is being authenticated, the modem may not be able to reinitialize correctly.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
To resolve this problem without installing the latest Windows 2000 service pack, apply the hotfix that is described in the following Microsoft Knowledge Base article:
331861 Terminal Services Licensing Cannot Show Japanese Computer Names
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:
296861 How to Install Multiple Windows Updates or Hotfixes with Only One Reboot
Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbtermserv kbwin2ksp4fix kbhotfixserver KB325792
