Article ID: 325748
Article Last Modified on 6/11/2003
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q325748
SYMPTOMS
The Svchost.exe that hosts Remote Procedure Call Server Service (RPCSS) may leak memory. This behavior appears in Performance Monitor (PerfMon) as an increase in the private bytes counter.
CAUSE
A COM call, GetProcessInfo, does not free an array that was allocated from the heap.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
To resolve this problem, obtain Microsoft COM+ Rollup Hotfix 22. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
328924 INFO: Availability of Windows 2000 Post-Service Pack 3 COM+ Hotfix Rollup Package 22
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one restart, click the following article number to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
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