Microsoft KB Archive/324729

Knowledge Base

Support WebCast: Microsoft Systems Management Server 2003: Understanding Remote Control Options

Article ID: 324729

Article Last Modified on 3/6/2007

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APPLIES TO

• Microsoft Systems Management Server 2003

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This article was previously published under Q324729

Session Summary

During this Support WebCast, you will learn about the various options that are available for an SMS administrator to perform end-user support (such as Help Desk activities), using Systems Management Server 2003. These options include Remote Control, Remote Assistance, and Terminal Services.

This is a Level 200 session that was recorded May 9, 2002 and presented by Wally Mead. Wally Mead has been with Microsoft for 10 years. He started in the training organization, where he delivered training on LAN Manager. He began working with SMS in 1994, and has been involved in the development and delivery of all SMS training courses for Microsoft. He now works for the SMS product group in the Early Adopter Program (EAP) group, and provides training for EAP members.

Viewing the Presentation

To view, please click on the link: [javascript:fnViewMMC('http://support.microsoft.com/servicedesks/webcasts/seminar/shared/asp/view.asp?url=/servicedesks/webcasts/en/WC050902/manifest.xml'); View this Support Webcast] (Length: 1 hour 17 minutes)

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This Windows Streaming Media archive requires an Internet connection of 28.8 Kbps or faster, and is best viewed with a minimum screen resolution of 800 X 600.

Offline viewing download - If you wish to view this broadcast offline, you may download a copy of the self-extracting .exe file to your hard drive.

Additional Resources

Download presentation WC050902.ppt. This is a 273-KB Microsoft PowerPoint (.ppt) file.
If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (2,752 KB).

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