Article ID: 324184
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q324184
SYMPTOMS
An access violation error message may occur in the Lsass.exe process of a domain controller. An event ID 1173 from NTDS may be logged, and your server may then restart. The description of the event is:
CAUSE
An LDAP version 2 client that performs a search that generates two or more referrals may cause the domain controller on which the search is running to stop responding (hang). The occurrence of the domain controller hanging is random. This is because it depends on the actual size of the buffer that is allocated for the referrals and the size of the referrals.
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 13-Jun-2002 16:26 5.0.2195.5781 123,664 Adsldp.dll 13-Jun-2002 16:26 5.0.2195.5781 131,344 Adsldpc.dll 13-Jun-2002 16:26 5.0.2195.5781 62,736 Adsmsext.dll 13-Jun-2002 16:26 5.0.2195.5801 358,160 Advapi32.dll 13-Jun-2002 16:26 5.0.2195.5265 42,256 Basesrv.dll 13-Jun-2002 16:26 5.0.2195.5855 49,424 Browser.dll 13-Jun-2002 16:26 5.0.2195.5595 135,952 Dnsapi.dll 13-Jun-2002 16:26 5.0.2195.5595 96,016 Dnsrslvr.dll 13-Jun-2002 16:26 5.0.2195.5722 45,328 Eventlog.dll 13-Jun-2002 16:26 5.0.2195.5878 222,992 Gdi32.dll 13-Jun-2002 16:26 5.0.2195.5859 145,680 Kdcsvc.dll 04-Jun-2002 21:31 5.0.2195.5859 199,952 Kerberos.dll 13-Jun-2002 16:26 5.0.2195.4928 708,880 Kernel32.dll 05-Jun-2002 17:50 5.0.2195.5861 71,024 Ksecdd.sys 05-Jun-2002 17:50 5.0.2195.5861 505,616 Lsasrv.dll 05-Jun-2002 17:50 5.0.2195.5861 33,552 Lsass.exe 04-Jun-2002 21:31 5.0.2195.5859 107,792 Msv1_0.dll 13-Jun-2002 16:26 5.0.2195.5877 307,472 Netapi32.dll 13-Jun-2002 16:26 5.0.2195.5723 360,208 Netlogon.dll 13-Jun-2002 16:26 5.0.2195.5884 916,752 Ntdsa.dll 13-Jun-2002 16:26 5.0.2195.5585 386,832 Samsrv.dll 13-Jun-2002 16:26 5.0.2195.5837 128,784 Scecli.dll 13-Jun-2002 16:26 5.0.2195.5757 299,792 Scesrv.dll 26-Jun-2001 02:17 3.10.0.103 47,808 User.exe 13-Jun-2002 16:26 5.0.2195.4314 402,192 User32.dll 13-Jun-2002 16:26 5.0.2195.5644 369,936 Userenv.dll 13-Jun-2002 16:26 5.0.2195.5859 48,912 W32time.dll 04-Jun-2002 21:32 5.0.2195.5859 57,104 W32tm.exe 11-Jun-2002 00:21 5.0.2195.5876 1,641,680 Win32k.sys 03-May-2002 18:31 5.0.2195.5731 178,960 Winlogon.exe 13-Jun-2002 16:26 5.0.2195.4602 243,472 Winsrv.dll 13-Jun-2002 16:26 5.0.2195.5737 125,712 Wldap32.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
Keywords: kbhotfixserver kbqfe kbdirservices kbwin2ksp4fix kbbug kbenv kberrmsg kbfix kbwin2000presp4fix KB324184