Article ID: 322936
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q322936
SYMPTOMS
If you use Sysprep.exe to image Windows XP clients and join them to a domain, duplicate accounts are created in Active Directory for the same computer accounts. The Netsetup.log file shows that the join process was failing for these clients on the initial join. This forced them to contact other domain controllers, and this created the duplicate accounts. An example of the Netsetup.log error message is:
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name ------------------------------------------------------ 06-Jun-2002 17:13 5.1.2600.47 257,536 Kerberos.dll
NOTE: You must install this fix before you use the Sysprep command to image the client computer.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
Keywords: kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kbsysadmin kbwinxpsp1fix KB322936