Article ID: 320099
Article Last Modified on 8/29/2007
APPLIES TO
- Microsoft Windows Server 2003, Standard Edition (32-bit x86)
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, 64-Bit Datacenter Edition
- Microsoft Windows XP Professional
- Microsoft Windows XP Professional for Itanium-based systems
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q320099
SYMPTOMS
If you configure a restricted group by using Group Policy, the membership list is incomplete when the group is processed by the client. This problem is indicated by events from the SceCle and Userenv sources in the application event log. For example:
You can identify the restricted group that is causing the problem by viewing the Winlogon.log file that is created. To do this, you must turn on SceCli debugging. For additional information about how to turn on debug logging, click the following article number to view the article in the Microsoft Knowledge Base:
245422 How to enable logging for Security Configuration Client processing in Windows 2000
In some cases, after the problem occurs, there is no additional processing of any security policy until you resolve the issue.
CAUSE
This problem is triggered when a user object that has been configured to be a member of a restricted group is deleted from Active Directory.
RESOLUTION
Microsoft Windows Server 2003 hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows 2003 Server, 32-bit editions
Date Time Version Size File name -------------------------------------------------------------- 21-Feb-2004 01:46 5.2.3790.132 324,096 Scesrv.dll 20-Jan-2004 00:54 271 Branches.inf 21-Feb-2004 04:25 9,766 Kb320099.cat 21-Feb-2004 01:52 354 Updatebr.inf 21-Feb-2004 01:52 6,255 Update_rtmqfe.inf
Windows Server 2003, 64-Bit Edition
Date Time Version Size File name Platform -------------------------------------------------------------------- 21-Feb-2004 01:52 5.2.3790.132 782,848 Scesrv.dll IA-64 20-Jan-2004 00:53 271 Branches.inf 21-Feb-2004 04:25 9,766 Kb320099.cat 21-Feb-2004 04:19 354 Updatebr.inf 21-Feb-2004 04:19 6,275 Update_rtmqfe.inf
Windows XP hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP Professional, 32-bit version
Date Time Version Size File name -------------------------------------------------------------- 26-Jan-2004 17:49 5.1.2600.1335 309,760 Scesrv.dll
Windows XP Professional, 64-bit edition
Date Time Version Size File name Platform ----------------------------------------------------------------- 26-Jan-2004 17:43 5.1.2600.1335 855,040 Scesrv.dll IA-64
Windows 2000 service pack information
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
File information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------- 19-Apr-2002 21:22 5.0.2195.4959 123,664 Adsldp.dll 30-Jan-2002 02:52 5.0.2195.4851 130,832 Adsldpc.dll 30-Jan-2002 02:52 5.0.2195.4016 62,736 Adsmsext.dll 19-Apr-2002 21:22 5.0.2195.5201 356,624 Advapi32.dll 19-Apr-2002 21:22 5.0.2195.5595 135,952 Dnsapi.dll 19-Apr-2002 21:22 5.0.2195.5595 96,016 Dnsrslvr.dll 19-Apr-2002 21:22 5.0.2195.5246 145,680 Kdcsvc.dll 23-Mar-2002 01:50 5.0.2195.5246 199,952 Kerberos.dll 07-Feb-2002 21:35 5.0.2195.4914 71,024 Ksecdd.sys 07-Apr-2002 02:13 5.0.2195.5544 503,568 Lsasrv.dll 07-Apr-2002 02:14 5.0.2195.5544 33,552 Lsass.exe 08-Dec-2001 02:05 5.0.2195.4745 107,280 Msv1_0.dll 19-Apr-2002 21:22 5.0.2195.4917 306,960 Netapi32.dll 19-Apr-2002 21:22 5.0.2195.4979 360,208 Netlogon.dll 19-Apr-2002 21:22 5.0.2195.5561 917,264 Ntdsa.dll 19-Apr-2002 21:22 5.0.2195.5585 386,832 Samsrv.dll 30-Jan-2002 02:52 5.0.2195.4874 128,784 Scecli.dll 19-Apr-2002 21:22 5.0.2195.5615 299,792 Scesrv.dll 19-Apr-2002 21:22 5.0.2195.5525 48,400 W32time.dll 03-Apr-2002 02:51 5.0.2195.5525 56,592 W32tm.exe 19-Apr-2002 21:22 5.0.2195.5011 125,712 Wldap32.dll
WORKAROUND
To work around this problem, remove the orphaned security identifiers (SIDs) from the list of accounts that are to be configured by using Group Policy for the affected group.
If security policy processing stops working completely because of this problem, the workaround is not effective until you restart the computer.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server product
For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:
296861 How to install multiple Windows updates or hotfixes with only one reboot
Keywords: kbhotfixserver kbqfe kbbug kbfix kbsecurity kbwin2000sp3fix KB320099
