Knowledge Base

Directory Service Access Audits for a SAM Object Server Have Incomplete Object Names

Article ID: 319672

Article Last Modified on 2/21/2007

APPLIES TO

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server

This article was previously published under Q319672

SYMPTOMS

Audit events (event ID 565) for directory service access may contain truncated distinguished names for the Object Name entries. This problem may occur if the object server is "Security Account Manager."

This is an example of an audit with a truncated object name:

Event Type: Success Audit
Event Source: Security
Event Category: Directory Service Access
Event ID: 565
Date: 25/02/2002
Time: 13:19:39
User: NT AUTHORITY\SYSTEM
Computer: SAMPLEDCNAME
Description:
Object Open:
Object Server: Security Account Manager
Object Type: SAM_SERVER
Object Name: CN=Server,CN=Syst
New Handle ID: 11698960
Operation ID: {0,174552766}
Process ID: 324
Primary User Name: SAMPLEDCNAME$
Primary Domain: SAMPLEDOM
Primary Logon ID: (0x0,0x3E7)
Client User Name: SAMPLEDCNAME$
Client Domain: SAMPLEDOM
Client Logon ID: (0x0,0x3E7)
...

In this example, the object name is truncated to "CN=Server,CN=Syst. It should be "CN=Server,CN=System,DC=domainname,DC=com."

CAUSE

The object name length is set to the number of characters, instead of to the number of bytes. The distinguished name is stored as Unicode, which causes only half of the string to be processed.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date         Time   Version        Size     File name
   --------------------------------------------------------
   15-Apr-2002  14:46  5.0.2195.4959  123,664  Adsldp.dll
   29-Jan-2002  17:52  5.0.2195.4851  130,832  Adsldpc.dll
   29-Jan-2002  17:52  5.0.2195.4016   62,736  Adsmsext.dll
   15-Apr-2002  14:46  5.0.2195.5201  356,624  Advapi32.dll
   15-Apr-2002  14:46  5.0.2195.4985  135,952  Dnsapi.dll
   15-Apr-2002  14:46  5.0.2195.4985   95,504  Dnsrslvr.dll
   15-Apr-2002  14:46  5.0.2195.5246  145,680  Kdcsvc.dll
   22-Mar-2002  16:50  5.0.2195.5246  199,952  Kerberos.dll
   07-Feb-2002  12:35  5.0.2195.4914   71,024  Ksecdd.sys
   06-Apr-2002  17:13  5.0.2195.5544  503,568  Lsasrv.dll
   06-Apr-2002  17:14  5.0.2195.5544   33,552  Lsass.exe
   07-Dec-2001  17:05  5.0.2195.4745  107,280  Msv1_0.dll
   15-Apr-2002  14:46  5.0.2195.4917  306,960  Netapi32.dll
   15-Apr-2002  14:46  5.0.2195.4979  360,208  Netlogon.dll
   15-Apr-2002  14:46  5.0.2195.5561  917,264  Ntdsa.dll
   15-Apr-2002  14:46  5.0.2195.5585  386,832  Samsrv.dll
   29-Jan-2002  17:52  5.0.2195.4874  128,784  Scecli.dll
   15-Apr-2002  14:46  5.0.2195.5582  299,792  Scesrv.dll
   15-Apr-2002  14:46  5.0.2195.5525   48,400  W32time.dll
   02-Apr-2002  17:51  5.0.2195.5525   56,592  W32tm.exe
   15-Apr-2002  14:46  5.0.2195.5011  125,712  Wldap32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Keywords: kbhotfixserver kbqfe kbdirservices kbwin2ksp4fix kbbug kbfix kbqfe kbwin2000presp4fix KB319672

Microsoft KB Archive/319672

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