Article ID: 316430
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 2
This article was previously published under Q316430
SYMPTOMS
When you use programs that are based on Microsoft Commerce Server 2000, you may experience performance degradation over time.
CAUSE
This problem occurs because the Commerce Server 2000-based program re-creates Lightweight Directory Access Protocol (LDAP) connections instead of re-using cached information. This results in multiple open connections that use additional system resources, which, in turn, causes performance degradation .
RESOLUTION
Service Pack Information
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Hotfix Information
The following files are available for download from the Microsoft Download Center:
All Languages except Japanese NEC: Download the 316430 package now.Japanese NEC:Download the 316430 package now.
Release Date: January 31, 2003
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ------------------------------------------------------------ 16-Aug-2002 22:11 5.0.2195.5781 123,664 Adsldp.dll 16-Aug-2002 22:11 5.0.2195.5781 131,344 Adsldpc.dll 16-Aug-2002 22:11 5.0.2195.5781 62,736 Adsmsext.dll 16-Aug-2002 22:11 5.0.2195.5992 358,160 Advapi32.dll 16-Aug-2002 22:11 5.0.2195.5265 42,256 Basesrv.dll 16-Aug-2002 22:11 5.0.2195.5855 49,424 Browser.dll 16-Aug-2002 22:11 5.0.2195.6012 135,952 Dnsapi.dll 16-Aug-2002 22:11 5.0.2195.6012 96,016 Dnsrslvr.dll 16-Aug-2002 22:11 5.0.2195.5722 45,328 Eventlog.dll 16-Aug-2002 22:11 5.0.2195.5907 222,992 Gdi32.dll 16-Aug-2002 22:11 5.0.2195.5859 145,680 Kdcsvc.dll 04-Jun-2002 20:31 5.0.2195.5859 199,952 Kerberos.dll 16-Aug-2002 22:11 5.0.2195.6011 708,880 Kernel32.dll 15-Jul-2002 14:52 5.0.2195.5940 71,024 Ksecdd.sys 22-Jul-2002 22:54 5.0.2195.5960 507,152 Lsasrv.dll 22-Jul-2002 22:54 5.0.2195.5960 33,552 Lsass.exe 16-Aug-2002 22:11 5.0.2195.4733 332,560 Msgina.dll 12-Aug-2002 23:54 5.0.2195.6006 108,816 Msv1_0.dll 16-Aug-2002 22:11 5.0.2195.5979 307,472 Netapi32.dll 16-Aug-2002 22:11 5.0.2195.5966 360,720 Netlogon.dll 16-Aug-2002 22:11 5.0.2195.5996 476,432 Ntdll.dll 06-Sep-2002 17:40 5.0.2195.6044 917,264 Ntdsa.dll 09-Aug-2002 00:24 5.0.2195.6003 1,688,704 Ntkrnlmp.exe 09-Aug-2002 00:24 5.0.2195.6003 1,688,320 Ntkrnlpa.exe 09-Aug-2002 00:25 5.0.2195.6003 1,708,992 Ntkrpamp.exe 09-Aug-2002 00:23 5.0.2195.6003 1,666,368 Ntoskrnl.exe 16-Aug-2002 22:11 5.0.2195.6015 387,856 Samsrv.dll 16-Aug-2002 22:11 5.0.2195.5951 129,296 Scecli.dll 16-Aug-2002 22:11 5.0.2195.5951 302,864 Scesrv.dll 16-Aug-2002 22:11 5.0.2195.6000 379,664 User32.dll 16-Aug-2002 22:11 5.0.2195.5968 369,936 Userenv.dll 16-Aug-2002 22:11 5.0.2195.5859 48,912 W32time.dll 04-Jun-2002 20:32 5.0.2195.5859 57,104 W32tm.exe 15-Aug-2002 20:10 5.0.2195.6017 1,642,416 Win32k.sys 15-Aug-2002 14:30 5.0.2195.6013 179,472 Winlogon.exe 16-Aug-2002 22:11 5.0.2195.5935 243,472 Winsrv.dll 16-Aug-2002 22:11 5.0.2195.5944 125,712 Wldap32.dll 22-Jul-2002 22:54 5.0.2195.5960 507,664 56bit\Lsasrv.dll 16-Aug-2002 22:11 5.0.2195.6011 708,880 uniproc\Kernel32.dll 16-Aug-2002 22:11 5.0.2195.5996 476,432 uniproc\Ntdll.dll 16-Aug-2002 22:12 5.0.2195.6017 1,642,416 uniproc\Win32k.sys 16-Aug-2002 22:11 5.0.2195.5935 243,472 uniproc\Winsrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with a single reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with Only One Reboot
Additional query words: kbDirServices adsi
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbdirservices kbhotfixserver KB316430