Article ID: 315209
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Internet Explorer 5.5 Service Pack 1
- Microsoft Internet Explorer 5.5 Service Pack 2
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5 Service Pack 1
- Microsoft Internet Explorer 5.5 Service Pack 2
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.01
This article was previously published under Q315209
SYMPTOMS
When you attempt to start Microsoft Internet Explorer or Microsoft Outlook Express, you may receive one of the following error messages:
-or-
CAUSE
This issue can occur when your computer contains an incorrect or mismatched version of the Schannel.dll file.
RESOLUTION
To resolve this issue, extract a new copy of the Schannel.dll file from the Microsoft Internet Explorer compact disc (CD) to the Windows\System folder. To do this, follow these steps:
- Click Start, and then click Run.
- In the Open box, type sfc, and then click OK.
- Click Extract one file from installation disk, type ie_s3.cab, and then click Start.
- Click the Browse button that corresponds to the Restore from list, and then browse to the folder that contains the ie_s3.cab file on the Internet Explorer CD.
- Click OK.
- In the Save file in box, type c:\ietemp, click OK, and then click Yes to confirm the creation of the Ietemp folder.
- On the "The file has been successfully extracted" message that appears, click OK.
- In the Extract one file from installation disk box, type ie_3.cab, and then click Start.
- In the Restore from box, type c:\ietemp.
- In the Save file in box, type c:\ietemp, and then click OK.
- On the "The file has been successfully extracted" message that appears, click OK.
- In the Extract one file from installation disk box, type schannel.dll, and then click Start.
- In the Restore from box, type c:\ietemp, and then click OK.
- If you are prompted to back up the existing file before overwriting it, click OK. If you are prompted to create the c:\WINDOWS\Helpdesk\SFC folder, click Yes.
- On the "The file has been successfully extracted" message that appears, click OK.
- Click Close, and then restart the computer.
MORE INFORMATION
For additional information about extracting Windows files, click the article number below to view the article in the Microsoft Knowledge Base:
129605 How to Extract Original Compressed Windows Files
For additional information about Internet Explorer file locations, click the article numbers below to view the articles in the Microsoft Knowledge Base:
246073 Internet Explorer 5.01 File List (1 of 3)
246205 Internet Explorer 5.01 File List (2 of 3)
246221 Internet Explorer 5.01 File List (3 of 3)
287164 Internet Explorer 5.5 SP1 File List (Article 1 of 3)
288764 Internet Explorer 5.5 SP1 File List ( Article 2 of 3)
288939 Internet Explorer 5.5 SP1 File List (3 of 3)
Additional query words: IEXPLORE caused an invalid page fault in module Rpcrt4 dll MSIMN kbieipf
Keywords: kberrmsg kbinvalidpagefault kbprb KB315209
