Article ID: 313400
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 2
- Microsoft Windows 2000 Service Pack 1
This article was previously published under Q313400
SYMPTOMS
If you are a Direction Generale Des Douanes user, you may receive the following error message when you try to quit Microsoft Outlook Express 5.5:
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 27-Nov-2001 00:32 5.0.2195.4600 123,664 Adsldp.dll 27-Nov-2001 00:32 5.0.2195.4628 130,320 Adsldpc.dll 27-Nov-2001 00:32 5.0.2195.4016 62,736 Adsmsext.dll 27-Nov-2001 00:32 5.0.2195.4653 356,112 Advapi32.dll 27-Nov-2001 00:32 5.0.2195.4571 82,704 Cmnquery.dll 27-Nov-2001 00:32 5.0.2195.4141 133,904 Dnsapi.dll 27-Nov-2001 00:32 5.0.2195.4379 91,408 Dnsrslvr.dll 27-Nov-2001 00:32 5.0.2195.4534 41,744 Dsfolder.dll 27-Nov-2001 00:32 5.0.2195.4534 156,944 Dsquery.dll 27-Nov-2001 00:32 5.0.2195.4574 110,352 Dsuiext.dll 27-Nov-2001 00:34 5.0.2195.4682 521,488 Instlsa5.dll 27-Nov-2001 00:32 5.0.2195.4630 145,680 Kdcsvc.dll 26-Nov-2001 23:33 5.0.2195.4680 199,440 Kerberos.dll 04-Sep-2001 15:32 5.0.2195.4276 71,024 Ksecdd.sys 26-Nov-2001 23:51 5.0.2195.4682 503,568 Lsasrv.dll 26-Nov-2001 23:52 5.0.2195.4682 33,552 Lsass.exe 26-Nov-2001 23:32 5.0.2195.4680 107,280 Msv1_0.dll 27-Nov-2001 00:32 5.0.2195.4594 306,960 Netapi32.dll 27-Nov-2001 00:32 5.0.2195.4603 358,672 Netlogon.dll 27-Nov-2001 00:32 5.0.2195.4650 913,168 Ntdsa.dll 27-Nov-2001 00:32 5.0.2195.4627 387,856 Samsrv.dll 27-Nov-2001 00:32 5.0.2195.4583 128,784 Scecli.dll 27-Nov-2001 00:32 5.0.2195.4600 299,792 Scesrv.dll 27-Nov-2001 00:32 5.0.2195.4600 48,400 W32time.dll 06-Nov-2001 18:43 5.0.2195.4600 56,592 W32tm.exe 27-Nov-2001 00:32 5.0.2195.4684 125,712 Wldap32.dll 26-Nov-2001 23:51 5.0.2195.4682 503,568 Lsasrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server product
For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:
296861 How to install multiple Windows updates or hotfixes with only one reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the following article number to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 hotfixes
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
816915 New file naming schema for Microsoft Windows software update packages
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbhotfixserver KB313400