Microsoft KB Archive/310474

Knowledge Base

How to obtain and install Visio 2002 Service Release 1 (SR 1)

Article ID: 310474

Article Last Modified on 7/27/2006

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APPLIES TO

• Microsoft Visio 2002 Standard Edition
• Microsoft Visio 2002 Professional Edition

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This article was previously published under Q310474

SUMMARY

Microsoft Visio 2002 Service Release 1 (SR-1) provides the latest updates to Visio 2002. Visio 2002 SR-1 contains enhancements, as well as a number of changes that are designed to improve the reliability and performance of Visio.

This article describes how to download and install Microsoft Visio 2002 SR-1 for a stand-alone client and an Administrative installation point.

MORE INFORMATION

Visio 2002 SR-1 is available as separate downloadable packages for each version and language of Visio 2002. You can also order the update on compact disc on-line.

What Versions of SR-1 Are Available to Download

There are separate downloadable files for the following English releases of Visio 2002:

• Microsoft Visio Standard 2002
• Microsoft Visio Professional 2002
• For more information about the Visio Enterprise Architect SR-1 update, click the following article number to view the article in the Microsoft Knowledge Base:

  320765 How to obtain the latest Visio for Enterprise Architects 2002 service release

NOTE: Microsoft Select Agreement customers should refer to their February 2002 kit.

You can update a stand-alone computer (one not associated with an administrative installation point) directly from the Microsoft Office Download Center. To apply the update, double-click the executable file.

How to Download and Install the Visio 2002 SR-1 Update

Client Update

To successfully complete the upgrade, you must have the appropriate systems-level privileges on the computer.

If you installed Microsoft Visio 2002 from a compact disc, follow these steps to download and install the client update:

1. There are separate updates for Visio 2002 Standard and Professional. To download the update appropriate to your installation of Visio 2002, click the appropriate link:

   Microsoft Visio 2002 Standard
   
   Microsoft Visio 2002 Professional

2. Click Download Now. Click Save this program to disk, and then click OK.
3. Click Save to save the file to the selected folder.
4. In Windows Explorer, double-click the file to start the installation.
5. If you receive a prompt telling you that Setup detected an installation for an earlier version of Visio, click Yes.
6. Click Yes to accept the License Agreement.
7. If you are prompted to insert your original Visio 2002 compact disc, insert it, and then click OK.
8. Follow the steps on your screen to install the update.

NOTE: You cannot uninstall this update. If you want to return to the installation you had before you installed the SR-1 update, remove Visio 2002 and then reinstall it from the original compact disc.

Administrative Update

If you installed any of the products listed at the beginning of this article from a server location, the server administrator must update the server location with the administrative public update and then deploy that update to your computer.

If you are the server administrator, follow these steps to download and install the update to a Visio administrative installation point.

NOTE: The following information is taken from the "Deploying a Service Release" section of the Visio Resource Kit. For complete instructions about how to deploy the update with IntelliMirror or ActiveDirectory, visit the following Microsoft Web site:

Visio Resource Kit

1. There are separate updates for Visio 2002 Standard and Professional. To download the update appropriate for your installation of Visio 2002, click the appropriate link:

   Microsoft Visio 2002 Standard
   
   Microsoft Visio 2002 Professional

2. Click Download Now. Click Save this program to disk, and then click OK.
3. Click Save to save the file to the selected folder.
4. Extract the MSP file from the file you downloaded. To do this, follow these steps:
   1. On the Windows Start menu, click Run.
   2. In the Open box, type your command line. The command line uses the following syntax:

      [UpdateFile.exe] /T:[TempPath] /C

      where UpateFile.exe is the name of the executable file that you downloaded (V10r1sen.exe or V10r1pen.exe) and TempPath in the path to the temporary folder where the expanded MSP is located.
5. Connect to the network share for the administrative installation point of Visio 2002.
6. On the Windows Start menu, click Run.
7. In the Open box, type the command line for the Windows Installer. Include the options you want to use for your installation. The command line uses the following syntax:

   Msiexec /p [MSPpath] /a [MSIpath] /qb /L*v [LogPath]

   where MSPpath is the fully qualified or UNC path and file name of the MSP file, where MSIpath is the fully qualified or UNC path to the MSI file for your administrative installation point for Visio 2002, and where LogPath is the path and file name for a verbose installation log file, such as C:\Visio2002SR1UpdateLog.txt.
8. Update the client computer (workstation). To do this, follow these steps:
   1. On the Windows Start menu, click Run.
   2. In the Open box, type the following command:

      msiexec /i [MSIpath] REINSTALL=ALL REINSTALLMODE=vomus

      where MSIpath is the fully qualified or UNC path to the administrative installation point and the file name of the MSI file for Visio 2002.
      
      NOTE: If you have a client computer that was updated independently of the administrative image, you can resynchronize the client by using the following command line:

      [ImagePath] Setup.exe /fvm [MSIPath]

      where ImagePath is the path to the updated administrative installation point and MSIPath is the path and file name of the updated MSI file.

For more information about Microsoft Visio 2002 SR-1 Update, click the following article number to view the article in the Microsoft Knowledge Base:

310463 List of issues that are fixed in Visio 2002 Services Release 1 (SR-1)

How to Order the Visio 2002 SR-1 Update on Compact Disc

You can order both the Standard and Professional Visio 2002 SR-1 updates on one compact disc. For additional information, visit the Microsoft Web site for the update you want to install:

http://office.microsoft.com/downloads/2002/V10R1SEN.aspx

http://office.microsoft.com/downloads/2002/V10R1PEN.aspx

Additional query words: visio2002 vso2002 sr sr1 sp1 sp-1 vrk deploy fix update service release patch

Keywords: kbhowto kbdownload kbgetsp KB310474

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