Article ID: 307154
Article Last Modified on 8/29/2007
APPLIES TO
- Microsoft Windows XP Professional
- Microsoft Windows XP Home Edition
This article was previously published under Q307154
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When the battery power level of your portable Microsoft Windows XP-based computer is low, the Default Beep sound is played instead of the Low Battery Alarm sound or the Critical Battery Alarm sound that you selected in Sounds and Audio Devices in Control Panel.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.
To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:
Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:
Prerequisites
Windows XP Service Pack 1 or Windows XP Service Pack 2
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name -------------------------------------------------------------- 13-Aug-2004 23:24 5.1.2600.1579 398,848 Licdll.dll 13-Aug-2004 23:00 5.1.2600.1584 482,816 Winlogon.exe 13-Aug-2004 23:01 5.1.2600.2505 502,784 Winlogon.exe
WORKAROUND
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To work around this problem for the original release version of Windows XP, you can add a registry sub key for both the Low Battery Alarm and the Critical Battery Alarm. To do this, follow these steps.
- Click Start, click Run, type regedit, and then click OK.
- In the left pane, locate and then right-click the following registry subkey:
HKEY_USERS\.DEFAULT\AppEvents\Schemes\Apps\
- Click New, click Key, type Powercfg for the new key name, and then click Enter.
- Right-click Powercfg, click New, click Key, type LowBatteryAlarm for the new key name, and then click Enter.
- Right-click LowBatteryAlarm, click New, click Key, type .Current for the new key name, and then click Enter..
- Right-click .Current, click New, click String Value, type (Default) for the string value name.
- Double-click the string value, type the full path of the sound file that you want to play in the Value data box, and then click OK
- In the left pane, locate and then click the following registry subkey:
HKEY_USERS\.DEFAULT\AppEvents\Schemes\Apps\PowerCfg\LowBatteryAlarm\
- Right-click LowBatteryAlarm, click New, click Key, type .Default for the new key name, and then click Enter.
- Right-click .Default, click New, click String Value, and then type (Default) for the string value name.
- Double-click the string value, type the full path of the sound file that you want to play Value data box, and then click OK.
In the left pane, locate and then right-click the following registry subkey:
HKEY_USERS\.DEFAULT\AppEvents\Schemes\Apps\PowerCfg\
- Click New, click Key, type CriticalBatteryAlarm for the new key name, and then click Enter.
- Right-click CriticalBatteryAlarm, click New, click Key, type .Current for the new key name, and then click Enter.
- Right-click .Current, click New, click String Value, and then type (Default) for the string value name.
- Double-click the string value, type the full path of the sound file that you want to play Value data box, and then click OK. .
- In the left pane, locate and then right-click the following registry subkey:
HKEY_USERS\.DEFAULT\AppEvents\Schemes\Apps\PowerCfg\CriticalBatteryAlarm
- Click New, and then click Key.
- Type .Default for the new key name, and then click Enter.
- Right-click .Default, click New, and then click String Value.
- Type (Default) for the string value name.
- Double-click the string value, type the full path of the sound file that you want to play Value data box, and then click OK.
- Quit Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbhotfixserver kbqfe kbwinxpsp3fix kbwinxppresp3fix kbqfe kbfix kbbug KB307154