Article ID: 304705
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Encarta Reference Suite 2001
This article was previously published under Q304705
SYMPTOMS
A Point-to-Point Protocol (PPP) dial-up connection may not work properly if the PPP server does not provide the IP address of a gateway in its IPCP response. Also, the PPP client always requests the IP address of a Domain Name System (DNS) server even if the DNS server IP addresses are statically configured.
CAUSE
If the PPP server does not provide the IP address of a gateway in its IPCP response, PPP adds a default gateway address of 0.0.0.0. This causes TCP/IP to not correctly route packets to the PPP interface.
RESOLUTION
A supported software update is now available from Microsoft as Windows CE 3.0 Core OS QFE 68. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:
837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products
The English version of this package should have the following file attributes or later:
Date Time Version Size File name ------------------------------------------------------- 10-Aug-2001 18:04 3.0.0.68 3,570,008 Wce30qfe68.exe
The English version of this fix should contain the following files, with the listed file attributes or later:
Date Time Size File name Platform ------------------------------------------------- 02-Aug-01 21:25 255,060 Ppp2app.lib ARM720 02-Aug-01 21:25 173,426 Ppp2ipcp.lib ARM720 02-Aug-01 21:23 122,950 Ppp2app.lib ARM720 02-Aug-01 21:22 100,986 Ppp2ipcp.lib ARM720 02-Aug-01 21:29 254,740 Ppp2app.lib SA1100 02-Aug-01 21:29 173,226 Ppp2ipcp.lib SA1100 02-Aug-01 21:27 122,660 Ppp2app.lib SA1100 02-Aug-01 21:27 100,764 Ppp2ipcp.lib SA1100 02-Aug-01 20:57 287,008 Ppp2app.lib R3000 02-Aug-01 20:57 197,636 Ppp2ipcp.lib R3000 02-Aug-01 20:55 138,074 Ppp2app.lib R3000 02-Aug-01 20:55 120,406 Ppp2ipcp.lib R3000 02-Aug-01 21:02 287,032 Ppp2app.lib R4100 02-Aug-01 21:02 197,812 Ppp2ipcp.lib R4100 02-Aug-01 21:00 137,990 Ppp2app.lib R4100 02-Aug-01 21:00 120,322 Ppp2ipcp.lib R4100 02-Aug-01 21:07 287,032 Ppp2app.lib R4111 02-Aug-01 21:06 165,646 Ppp2ipcp.lib R4111 02-Aug-01 21:04 123,490 Ppp2app.lib R4111 02-Aug-01 21:04 91,072 Ppp2ipcp.lib R4111 02-Aug-01 21:11 287,008 Ppp2app.lib R4300 02-Aug-01 21:11 197,636 Ppp2ipcp.lib R4300 02-Aug-01 21:09 138,004 Ppp2app.lib R4300 02-Aug-01 21:09 120,322 Ppp2ipcp.lib R4300 02-Aug-01 21:16 278,394 Ppp2app.lib PPC403 02-Aug-01 21:16 186,854 Ppp2ipcp.lib PPC403 02-Aug-01 21:14 127,952 Ppp2app.lib PPC403 02-Aug-01 21:14 102,012 Ppp2ipcp.lib PPC403 02-Aug-01 21:20 278,394 Ppp2app.lib PPC821 02-Aug-01 21:20 186,854 Ppp2ipcp.lib PPC821 02-Aug-01 21:18 127,952 Ppp2app.lib PPC821 02-Aug-01 21:18 102,012 Ppp2ipcp.lib PPC821 02-Aug-01 20:47 265,450 Ppp2app.lib SH3 02-Aug-01 20:47 177,866 Ppp2ipcp.lib SH3 02-Aug-01 20:45 124,644 Ppp2app.lib SH3 02-Aug-01 20:45 103,126 Ppp2ipcp.lib SH3 02-Aug-01 20:53 265,412 Ppp2app.lib SH4 02-Aug-01 20:52 177,862 Ppp2ipcp.lib SH4 02-Aug-01 20:50 124,574 Ppp2app.lib SH4 02-Aug-01 20:50 103,084 Ppp2ipcp.lib SH4 02-Aug-01 21:34 258,706 Ppp2app.lib ARM720 02-Aug-01 21:34 174,644 Ppp2ipcp.lib ARM720 02-Aug-01 21:32 124,948 Ppp2app.lib ARM720 02-Aug-01 21:32 103,024 Ppp2ipcp.lib ARM720 02-Aug-01 20:33 243,104 Ppp2app.lib i486 02-Aug-01 20:33 167,184 Ppp2ipcp.lib i486 02-Aug-01 20:13 109,870 Ppp2app.lib i486 02-Aug-01 20:13 92,024 Ppp2ipcp.lib i486
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kbnetwork kbprb kbqfe KB304705