Article ID: 299929
Article Last Modified on 1/31/2007
APPLIES TO
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98 Standard Edition
This article was previously published under Q299929
SYMPTOMS
When you attempt to open Control Panel (click Start, point to Settings, and then click Control Panel), you may receive the following MMCPL error message:
When you click OK, Control Panel opens normally.
CAUSE
This behavior can occur if an ATI Technologies Inc. display adapter is installed in your computer.
You receive the error message when you install an incorrect language version of the ATI Multimedia Center from the companion CD-ROM that is included with your ATI display adapter.
RESOLUTION
To work around this issue, use one of the following methods.
Method 1: Uninstall ATI Multimedia Center
- Insert the ATI compact disc into your computer's CD-ROM or DVD-ROM drive.
NOTE: If the compact disc does not automatically start, double-click My Computer, right-click the icon for your computer's CD-ROM or DVD-ROM drive, and then click AutoPlay on the shortcut menu that appears.
- On the ATI Technologies Inc. title screen, click Uninstall Software.
- In the Uninstall Software dialog box, select the items that you want to uninstall, and then click Uninstall.
- Follow the instructions to remove the ATI Multimedia Center, and then restart the computer.
- Reinstall the ATI Multimedia Center.
Method 2: Rename the MMCPL.CPL Control Panel File
- Start Windows Explorer.
- On the View menu, click Folder Options.
- In the Folder Options dialog box, click to clear the Hide file extensions for known file types check box on the View tab, click Apply, and then click OK.
- Quit Windows Explorer.
- Click Start, point to Find (or Search), and then click Files or Folders (or For Files or Folders).
- In the Named box (or Search for files or folders named box), type MMCPL.CPL, click My Computer in the Look in list, and then click Find Now (or Search Now).
- In the list of found items, right-click MMCPL.CPL, and then click Rename on the shortcut menu that appears.
- Rename MMCPL.CPL as MMCPL.old, and then press ENTER.
- On the File menu, click Close.
- Restart the computer.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
For information about how to contact ATI Technologies Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
For additional information about troubleshooting Control Panel errors, click the article number below to view the article in the Microsoft Knowledge Base:
171753 Invalid Page Fault Opening Control Panel
Keywords: kb3rdparty kberrmsg kbprb KB299929
