Article ID: 293487
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Standard Edition
- Microsoft Systems Management Server 2.0 Service Pack 1
- Microsoft Systems Management Server 2.0 Service Pack 2
- Microsoft Systems Management Server 2.0 Service Pack 3
This article was previously published under Q293487
SYMPTOMS
Systems Management Server (SMS) advertisements that contain programs that are set to run at the next logon may intermittently not run on computers that run Microsoft Windows 95 or Microsoft Windows 98.
If you review the Smsapm32.log file immediately after logging on, you can see that the program will not run as shown here:
CAUSE
The SMS client components are started even if no user logs on after starting the computer. Because the network in Windows 95 and Windows 98 does not start until a user logs on, the SMS Client Offer data providers (ODPs) cannot connect to the Client Access Point (CAP) and generate a "The network is not present or not started" error message. When a user does log on, Smsapm32 attempts to schedule the advertisement during its user logon event processing, but cannot because the ODPs have not recovered from the previous error condition.
WORKAROUND
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.
Additional query words: prodsms
Keywords: kbhotfixserver kbqfe kbbug kbfix kbsms200presp4fix KB293487
