Microsoft KB Archive/288264

Knowledge Base

XADM: Event Service Event ID 11 Message Occurs with a Fatal Error 0x80040111

PSS ID Number: 288264

Article Last Modified on 6/5/2003

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The information in this article applies to:

• Microsoft Exchange 2000 Server

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This article was previously published under Q288264

SYMPTOMS

When an event that is associated with a public folder occurs, the following event is logged in the application log:

Event ID: 11
Source: MSExchangeES
Category: General
Description: A fatal error 0x80040111 occurred in the Exchange event sink while processing message [Subject = ].

CAUSE

This issue may occur if the Exchange Event Service logs on as the local computer account instead of a service account.

RESOLUTION

To resolve this issue:

1. Open the Active Directory Users and Computers snap-in, right-click the domain user account under which Event Service runs, and then click Properties.
2. On the Member Of tab, add the domain account user to the built-in Administrators group if Event Service runs on a member server.

   -or-

   Add the user to the Domain Administrators group if Event Service runs on a domain controller.
3. Add the user to the Exchange Domain Servers group in the server's domain so that the user has full access to all Exchange 2000 resources.

   -or-

   Give the user full access to selected Exchange 2000 resources:

   1. Right-click the public store or the private store where the event scripts are installed, and then click Properties.
   2. On the Security tab, click Full Control Permissions.
   3. Repeat steps A and B for each public store or private store to which you want to give the user full access.
4. Grant Owner permissions to any public folders that contain an event script:
   1. Right-click a folder that contains an event script, and then click Properties.
   2. On the Permissions tab, click Client Permissions, and then click the domain administrator account.
   3. Under Roles, click Owner.
   4. Repeat steps A through C for each public folder that contains an event script.

   NOTE: You cannot grant Owner permissions on a root folder, such as the default Public Folder node.
   
   

5. Click Start, point to Programs, click Administrative Tools, and then click Services.
6. Right-click Microsoft Exchange Event Service, and then click Properties.
7. Click the Log On tab, type the user name of the account used by Event Service in the Logon box, type the user password in the Password box, and then click OK to configure Event Service for automatic startup.
8. Under Services, right-click Event Service, and then click Start.

MORE INFORMATION

Error 0x80040111 is a MAPI logon error that is also known as 80040111(MAPI_E_LOGON_FAILURE).

Keywords: kbprb KB288264
Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchangeSearch

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