Article ID: 282302
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Advanced Server
This article was previously published under Q282302
SYMPTOMS
When you use an Input Method Editor (IME) other than Microsoft Japanese IME 2000 to log on to a computer that is running a Japanese version of Microsoft Windows 2000 Service Pack 1, the IME icon on the taskbar continually blinks.
If you use Task Manager, you see that the Imejpmgr.exe process repeatedly starts and stops. The Imejpmgr.exe process uses approximately ten percent of the CPU resources.
CAUSE
This problem may occur after you do the following:
- You use Japanese IME 2000 to log on to your computer, and then you install a program that uses the local System account to run as a service.
- You install an IME other than Japanese IME 2000 on your computer. For example, you install a third-party IME.
- You use this IME to log on to your computer.
Typically, the Imejpmgr.exe process is not started when you use an IME other than Japanese IME 2000 to log on. However, because the program that is associated with the service uses Japanese IME 2000, and you logged on by using an IME that does not typically start the Imejpmgr.exe process, the Imejp.ime file determines that the Imejpmgr.exe process ended abnormally. Therefore, the Imejp.ime file continually tries to restart the Imejpmgr.exe process.
RESOLUTION
Service pack information
This problem was first corrected in Windows 2000 Service Pack 2.
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
20-Dec-2000 03:49 7.0.1.6006 253,200 Imejp.ime
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Keywords: kbbug kbfix kbqfe kbhotfixserver KB282302
