Microsoft KB Archive/275171

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Knowledge Base

XADM: How to Reset System Folders on an Exchange 2000 Server

Article ID: 275171

Article Last Modified on 10/28/2006


  • Microsoft Exchange 2000 Server Standard Edition

This article was previously published under Q275171


This article describes how to create new site folders on Microsoft Exchange 2000 Server. To create new site folders, you must use the Guidgen.exe utility. This utility is available in the in the Support\Utils\I386 folder on the Exchange 2000 Server CD. If you do not have access to this utility, contact Microsoft Product Support Services (PSS), or download the Guidgen.exe utility from Microsoft Support.
[GRAPHIC: Download]Download the GUIDGen.EXE package now.

Note Although the downloadable GUIDgen.EXE file is for Microsoft Exchange Server 2003, it does work with Exchange 2000.

The Guidgen.exe utility randomly generates a GUID that is used to rebuild the site folders. Because the folders are re-created, the data contained in the original site folders are lost.


Warning If you use the ADSI Edit snap-in, the LDP utility, or any other LDAP version 3 client, and you incorrectly modify the attributes of Active Directory objects, you can cause serious problems. These problems may require you to reinstall Microsoft Windows 2000 Server, Microsoft Windows Server 2003, Microsoft Exchange 2000 Server, Microsoft Exchange Server 2003, or both Windows and Exchange. Microsoft cannot guarantee that problems that occur if you incorrectly modify Active Directory object attributes can be solved. Modify these attributes at your own risk.

To reset the site folders on Exchange 2000:

  1. Run Guidgen.exe.
  2. Under GUID Format, select Registry Format.
  3. Generate a new GUID, copy that value, and paste the results into a text editor such as Notepad
  4. Quit Guidgen.exe.
  5. Remove the brackets and hyphens from the newly generated GUID.
  6. For every two characters, prefix them with 0x (zero) and follow them with a space. For example, the string:



    0x72 0xD9 0x69 0x1F 0xA2 0x19 0x4b 0x79 0x8F 0x24 0xC0 0xF6 0xE5 0xD2 0x11 0x5F

  7. Open ADSI Edit from the Windows 2000 Support Tools, and locate:

    CN=[Your Administrative Group],CN=Administrative Groups,CN=[Your Org],CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=[Your Domain],DC=com

    Note To locate this item, double-click to expand the following containers:

    1. Configuration Container [Computer.Domain.Com]
    2. CN=Configuration, DC=(Your DC),DC=com
    3. CN=Services
    4. CN=Microsoft Exchange
    5. CN=(Your Organization)
    6. CN=Adminstrative Groups
    7. CN=(Your Administrative Group)
  8. Open the properties of CN=(Your Administrative Group).
  9. On the Attributes tab under Select a Property to View, click SiteFolderGuid.
  10. Paste the 0x formatted GUID in the Edit Attribute field.
  11. Click Set.
  12. Click OK.
  13. Quit ADSI Edit.
  14. Depending on the domain controller that ADSI Edit was connected to when you added the GUID, you may have to wait for Active Directory replication or force Active Directory replication.
  15. Restart the Exchange Services

For additional information about setting the site system folder server (the Exchange 2000 equivalent of the first server in the site), click the following article number to view the article in the Microsoft Knowledge Base:

284200 XADM: Schedule+ Free/Busy system folder is missing

To republish the free and busy information, use one of the following methods:

  • Send a meeting request:
    1. Send a meeting request to all users in the site.
    2. All users must accept the meeting request to repopulate the free and busy information. If any users decline the request or click Tentative, the free and busy information will not repopulate.
  • Use the Updatefb.exe utility: For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

    294282 XADM: How to use Updatefb.exe to republish absent Free/Busy data

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152959 How to remove the first Exchange server in a site

822444 How to reset system folders in Exchange Server 2003

Additional query words: guidgen exe

Keywords: kbhowto KB275171