Microsoft KB Archive/273948

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XFOR: Internet Mail Service Running on Windows 2000 Does Not Accept an SSL Connection from Another Internet Mail Service

Article ID: 273948

Article Last Modified on 10/26/2006



APPLIES TO

  • Microsoft Exchange Server 5.5 Standard Edition



This article was previously published under Q273948


SYMPTOMS

When the Exchange Internet Mail Service is running on a Microsoft Windows 2000-based server, it can not make a Secure Sockets Layer (SSL) connection when the remote side is another Exchange Internet Mail Service.

CAUSE

The Internet Mail Service is using the IP address of the remote computer instead of the Fully Qualified Domain Name (FQDN). The FQDN is typically the name on the certificate that must match to make a SSL connection.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Keywords: kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB273948