Knowledge Base

Sound Recorder May Display an Error Message When You Run It the First Time on a Localized Language

Article ID: 273457

Article Last Modified on 2/21/2007

APPLIES TO

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional Edition

This article was previously published under Q273457

SYMPTOMS

When you run the Sound Recorder tool the first time on a localized version of Windows 2000, you may receive the following error message:

Sound Recorder settings have been changed by another program. As a result, Sound Recorder may not work correctly. Click Yes if you would like to fix this problem now, otherwise click No.

CAUSE

This error message is caused by a difference between the resource string that is stored in the file and a registry value. Clicking Yes in the error message box causes the registry value to become the same as the resource string that is stored in the binary file; the error message does not occur again.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date        Time    Version     Size     File name
   -----------------------------------------------------
   11/30/1999  11:40p  5.0.2134.1  107,792  Sndrec32.exe

WORKAROUND

To work around this issue, click Yes when the error message is displayed. The error message will not be displayed again.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:

296861 How to Install Multiple Windows Updates or Hotfixes with Only One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Keywords: kbwin2ksp4fix kbbug kbfix kbwin2000presp2fix kbwin2000presp3fix kbwin2000sp3fix KB273457

Microsoft KB Archive/273457

Contents