Article ID: 268099
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Standard Edition
This article was previously published under Q268099
SYMPTOMS
When a Microsoft Windows NT user logs on with a Double Byte Character Set (DBCS) user account name that contains an ending byte value that is equal to a lowercase letter in the US English alphabet (a through z), Systems Management Server (SMS) Advertised Programs Manager forces the creation of a folder name with all uppercase values.
In doing so, this changes the value of the DBCS characters, which causes SMS Advertised Programs Manager to create an incorrectly-named directory for the user account in the windir\ms\sms\clicomp\swdist32\CAP\DOMAIN folder.
RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 3.
MORE INFORMATION
Example
A DBCS character with a hex value of "8F 72(r)" changes to a value of "8F 52(R)" thereby changing the account name.
You see this behavior most often in the Usersite_code.lkp file between the Client Access Point (CAP) and the client. The user's account name never matches, and any advertisements or packages that are targeted to this user account are not distributed to the clients.
Additional query words: prodsms SMSAPM
Keywords: kbadvertisement kbbug kbfix kbqfe kbsms200presp3fix KB268099
