Article ID: 263898
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q263898
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
Users on a client computer that has regional settings set to one of the Eastern European values (such as Hungarian, or Croatian) may see either missing characters, or the wrong characters, where they are expecting characters from the extended character set.
CAUSE
The message has arrived over an X.400 Connector from a system that has sent the message in a T.61 (Teletex) body part. The message transfer agent (MTA) conversion code translates characters only from Code Page 850 (Western European) in this body part, so characters from Code Page 852 (Eastern European) are not translated correctly.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
Additional query words: t61 teletex content conversion
Keywords: kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB263898
