Article ID: 262451
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Office Outlook 2003
- Microsoft Outlook 2002 Standard Edition
- Microsoft Outlook 2000 Standard Edition
- Microsoft Outlook 98 Standard Edition
- Microsoft Outlook 97 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q262451
SYMPTOMS
When you create an appointment in Outlook and set it as an all day event, the appointment appears to span across two days when you view it in another time zone.
CAUSE
When you click the All Day Event option, the appointment is scheduled from midnight on the first day to midnight on the next day. When you view the calendar in a different time zone than the one in which the appointment was created, the time is adjusted for that time zone based on the regional time settings on that computer. This makes the appointment appear to span over two days when you view it from another time zone.
Note Computers that are running Exchange Server store all calendar events in Greenwich mean time and shift the events based on the regional settings of the computer that is accessing each event.
For additional information about how to create an Outlook profile, click the following article numbers to view the articles in the Microsoft Knowledge Base:
829918 How to create a new e-mail profile in Outlook 2003
287072 How to create a new e-mail profile for Outlook 2002
195718 How to create a new mail profile in Outlook 2000
181142 (CW) How to create a new e-mail profile for Outlook 98
171376 How to create a new mail profile for Outlook 97
WORKAROUND
To work around this problem, schedule the event for the beginning and end of your normal workday instead of choosing the All Day option, and then mark the event as needed (Free, Tentative, or Busy). Also, Microsoft recommends that you not create events that span over the midnight time frame unless your normal working hours include those times.
Note When you use this workaround, the top section of the calendar does not display the date of the event, but it does display the event as a single event that fills the hours for that workday.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
MORE INFORMATION
For additional information about this problem, click the following article numbers to view the articles in the Microsoft Knowledge Base:
197718 All day events indicate two days across time zones in Outlook 2000
180041 All day events indicate two days across time zones in Outlook 98
176793 All day events indicate two days across time zones in Outlook 97
For additional information about the date format in Regional Settings and how Outlook calculates Greenwich mean time, click the following article numbers to view the articles in the Microsoft Knowledge Base:
254592 How the date format in Regional Settings affects Outlook 2000
254811 How the date format in Regional Settings affects Outlook 98
254810 How the date format in Regional Settings affects Outlook 97
Additional query words: XCLN
Keywords: kbprb KB262451
