Article ID: 262017
Article Last Modified on 11/25/2003
APPLIES TO
- Microsoft SNA Server 4.0 Service Pack 3
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0 Service Pack 2
This article was previously published under Q262017
SYMPTOMS
When you print from a TN3270 emulator session, an internal memory leak may occur in the TN3270 Server service, causing the server to eventually run out of virtual memory.
If you view the Tn3servr.exe file in Task Manager or Performance Monitor, you will see that the memory use rises at a fairly high rate (10 to 20 megabytes in a 12-hour period).
RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft SNA Server version 4.0.
This problem was first corrected in SNA Server 4.0 Service Pack 4.
Additional query words: tn3720 memory leak
Keywords: kbbug kbfix kbsna400presp4fix kbqfe kbsna400sp4fix KB262017