Article ID: 260521
Article Last Modified on 2/20/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q260521
SYMPTOMS
A multi-homed Remote Installation Service (RIS) server that is configured with two or more network adapters may not answer all clients. A Pre-Boot Execution Environment (PXE) client may display an error message similar to:
Depending on the client in use, the error message may differ.
CAUSE
This behavior occurs because the RIS server believes that it is not authorized to service clients even though Dynamic Host Configuration Protocol (DHCP) is running and the DHCP server has been authorized by using the DHCP Management snap-in.
Note that running RIS on computers that are multi-homed require that DHCP also be running on the same computer with defined, active scopes. Servers that have more that one IP address bound to a single Network Adapter qualify as multi-homed and will exhibit the behavior listed in this KB article.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
Note We do not recommend that you run the RIS service on a multi-homed server. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
891372 A multi-homed RIS server may not answer all clients, and you may receive an error message on PXE clients that are running Windows Server 2003 or Windows 2000
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows 2000 Service Pack 1.
MORE INFORMATION
For more information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the following article number to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: Token Ring PXE Authorize.
Keywords: kbbug kbfix kbwin2000sp1fix kbhotfixserver kbqfe KB260521
