Article ID: 259293
Article Last Modified on 11/25/2003
APPLIES TO
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0 Service Pack 2
- Microsoft SNA Server 4.0 Service Pack 3
This article was previously published under Q259293
SYMPTOMS
An APPC or CPIC application's Allocate request may stop responding indefinitely. This can occur if the Allocate request is issued when the host has previously rejected SNA Server LU6.2 BIND requests to reestablish a new LU6.2 session. In this case, the Allocate request should complete with an error message instead of failing to respond.
CAUSE
The SNA Server may fail to respond to a client's Allocate request if the host has previously rejected a SNASVCMG mode BIND command sent by SNA Server for the LU-LU pair. This problem is due to a timing window in the SNA Server LU6.2 BIND retry code.
RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
WORKAROUND
In the client application, you can cancel the outstanding [MC_]ALLOCATE request that has stopped responding.
STATUS
Microsoft has confirmed that this is a problem in Microsoft SNA Server 4.0, SP1, SP2 and SP3.
This problem was first corrected in SNA Server 4.0 Service Pack 4.
MORE INFORMATION
When you apply the update, the server properly reports an error message back to the client application, which causes the APPC [MC_]ALLOCATE or CPIC CMALLC request to complete with an error message. The cause for the host rejection of the SNA Server SNASVCMG BIND attempts should still be investigated on the host side.
Additional query words: hang
Keywords: kbbug kbfix kbsna400presp4fix kbqfe kbsna400sp4fix KB259293
