Knowledge Base

Access Violation in Dns.exe When You Attempt to Use Unicode Characters

Article ID: 258073

Article Last Modified on 2/28/2007

APPLIES TO

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional Edition

This article was previously published under Q258073

SYMPTOMS

When you attempt to use zone files with Unicode strings, the DNS Server service may stop and one of the following error messages may be displayed:

Event ID 4097: The application Dns.exe, generated an application error. The error occurred on date. The exception generated was c0000008 at address 0102499E.

NOTE: This error message occurs only if Dr. Watson is started.

Event ID 7031: The DNS Server service terminated unexpectedly. It has done this x time(s). The following corrective action will be taken in 0 milliseconds: No Action.

CAUSE

This behavior occurs because Microsoft DNS Server does not support zone files saved in Unicode format.

WORKAROUND

To work around this behavior, do not type Unicode entries into the zone file. Instead, type Unicode entries in the DNS graphical user interface (GUI).

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

This problem was first corrected in Windows 2000 Service Pack 1.

Keywords: kbbug kbenv kberrmsg kbfix kbqfe kbwin2000sp1fix KB258073

Microsoft KB Archive/258073

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