Article ID: 258019
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Windows 2000 Server
This article was previously published under Q258019
SYMPTOMS
Your Windows 2000-based Domain Name System (DNS) server may generate an "access violation" error and cease to function after it receives a dynamic update.
CAUSE
This behavior can occur if a CNAME is in conflict with the A record, causing the access violation.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Windows 2000 Service Pack 1.
MORE INFORMATION
The problem occurs only if the following sequence of events and conditions occurs:
- An A record exists for a domain (for example, the A record is DOM1.DOMAIN in a domain named DOM1.DOMAIN).
- A single update packet is received that:
- Adds an A record for DOM2.DOMAIN and adds a CNAME record for DOM1.DOMAIN.
- Points to DOM2.DOMAIN.
Keywords: kbhotfixserver kbqfe kbbug kbdns kbfix kbwin2000sp1fix KB258019
