Article ID: 257823
Article Last Modified on 10/16/2002
APPLIES TO
- Microsoft PowerPoint 2000 Standard Edition
This article was previously published under Q257823
SYMPTOMS
You are unable to ungroup charts that you insert into PowerPoint from Amigo 2000.
CAUSE
Amigo 2000 charts are inserted in Portable Network Graphics (PNG) format instead of Extended Metafile Format (EMF). Because PNG format is a type of bitmap, PowerPoint cannot ungroup the charts.
RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Keywords: kbbug kbfix kboffice2000sp2fix kboffice2000presp2fix kbqfe KB257823
