Microsoft KB Archive/257241

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WD2000: Error Message: "Word Cannot Start the Grammar Checker" on Windows 2000

Article ID: 257241

Article Last Modified on 11/25/2002



APPLIES TO

  • Microsoft Word 2000 Standard Edition



This article was previously published under Q257241

SYMPTOMS

If you try to run a grammar check using a language other than English, the following error message may appear:

Word cannot start the grammar checker.

CAUSE

This problem can occur if you are running Word 2000 on Windows 2000 with Terminal Services in a locked down environment.

RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)



To temporarily work around this problem, do the following. As the administrator, find or create the following key in the registry:

HKEY_LOCAL_MACHINE\Software\Novell\Grammatik\6.1\Microsoft


Make sure the Microsoft key and all of the sub nodes are NOT locked down. Users should have Allow permissions for at least the following:

Query Value
Set Value
Create Subkey
Enumerate Subkeys
Notify
Delete
Read Control


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Keywords: kbbug kbnofix KB257241