Article ID: 257224
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Standard Edition
This article was previously published under Q257224
SYMPTOMS
The Systems Management Server (SMS) 2.0 Remote Control tool may become unavailable on client computers approximately every 30 days. On the Component Status tab in the Systems Management tool in Control Panel, Remote Control may show a status of "Install pending."
CAUSE
The verification process for the Remote Tools component of the SMS client inadvertently disables the Remote Control agent.
RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack
WORKAROUND
To work around this problem, restart the client computers to restore Remote Control functionality.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2.
Additional query words: prodsms
Keywords: kbbug kbclient kbconfig kbfix kbremoteprog kbsms200sp2fix KB257224
