Article ID: 256824
Article Last Modified on 10/30/2007
APPLIES TO
- Microsoft AutoRoute 2006
- Microsoft MapPoint 2006 Standard Edition
- Microsoft MapPoint 2004 Standard Edition
- Microsoft MapPoint 2002 Standard Edition
- Microsoft MapPoint 2001 Standard Edition
- Microsoft Streets & Trips 2008
- Microsoft Streets & Trips 2008 with Connected Services
- Microsoft Streets & Trips 2008 with GPS Locator
- Microsoft Streets & Trips 2006
- Microsoft Streets & Trips 2005 Standard Edition
- Microsoft Streets & Trips 2004 Standard Edition
- Microsoft Streets & Trips 2003 Standard Edition
- Microsoft Streets & Trips 2002 Standard Edition
- Microsoft Streets & Trips 2001 Standard Edition
This article was previously published under Q256824
SYMPTOMS
When you try to print driving directions from one of the programs that are listed in the "Applies to" section, the directions may not be printed correctly.
CAUSE
This problem may occur if both of the following conditions are true:
- Your printer is configured to print in Landscape mode.
- You try to print driving directions on paper that is more than 11 inches wide.
RESOLUTION
To resolve this problem, use one of the following methods:
- Configure your printer to print in Portrait mode.
- Print the driving directions on standard letter-sized (8 1/2 x 11 inches) paper.
For more information about how to troubleshoot printing issues in Streets and Trips, click the following article number to view the article in the Microsoft Knowledge Base:
247803 Only the first page of output may print correctly when you try to print driving directions with strip maps in Streets and Trips or MapPoint
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional query words: mp Mappoint Streets trips printing cut off short blank truncated size
Keywords: kbprb kbprint KB256824