Microsoft KB Archive/256357

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XWEB: The Move/Copy Button in Outlook Web Access Only Allows Move

Article ID: 256357

Article Last Modified on 2/21/2007


  • Microsoft Exchange 2000 Server Standard Edition

This article was previously published under Q256357


When you click a mail message in your Inbox using Microsoft Exchange 2000 Server Outlook Web Access (OWA), and then click the Move/Copy button on the toolbar, a window opens that displays a selection of folders to which you may move the item. However, there is no choice to either move or copy. The item is moved when you click a folder, and then click OK.


To copy an item to another folder, press the CTRL key, and then click and drag the item. Release the CTRL key after the item has been copied.


Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kbpending KB256357