Microsoft KB Archive/256160

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Knowledge Base


XADM: Information to Obtain When You Are Troubleshooting the Active Directory Connector

Article ID: 256160

Article Last Modified on 2/21/2007



APPLIES TO

  • Microsoft Exchange 2000 Server Standard Edition



This article was previously published under Q256160

SUMMARY

The following task list summarizes the information you need when you are troubleshooting the Active Directory Connector:

  • Collect popup messages.
  • Collect application logs.
  • Get an overview of the forest and Microsoft Exchange Server 5.5 structure (topology).
  • Note how many Connection Agreements and ADC servers are there.
  • Note what problems the customers think they are having and why.
  • Find out if there has been an access violation; collect Drwtsn32.log and User.dmp files.
  • Where necessary, collect an LDP dump of the object that is having problems and the Connection Agreement that is responsible for replicating the object.


Keywords: kbinfo KB256160