Article ID: 256115
Article Last Modified on 9/23/2005
APPLIES TO
- Microsoft Outlook 98 Standard Edition, when used with:
- Microsoft Windows 2000 Standard Edition
- Microsoft Windows 95
- Microsoft Windows 98 Standard Edition
- Microsoft Windows NT 4.0
- the hardware: DEC Alpha
This article was previously published under Q256115
SYMPTOMS
When you customize the toolbar of the New Note form in Outlook 98, under certain specific circumstances, you can experience an access violation that causes Outlook to stop responding. The specific circumstance is: After you customize the toolbar, you return to the main Outlook window, click New Appointment, and immediately click the Attendee Availability tab of the new Appointment form. An access violation occurs.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
----------------------------------------------------------------
02/24/2000 15:35 4.71.812.0 3268320 Update.exe Win32
02/23/2000 22:24 8.5.7423.0 6606096 Outllib.dll Win32
02/23/2000 22:24 8.5.7027.0 128000 Msoutl85.olb Win32
WORKAROUND
To avoid this issue, do not put the Spell Check button on the toolbar of the New IPM.Note form.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: attendee availability spell check spellcheck
Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbui KB256115
