PSS ID Number: 255928
Article Last Modified on 10/14/2002
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 4.0
This article was previously published under Q255928
SYMPTOMS
After you install a Symantec Norton AntiVirus updated driver, you may receive any of the following error messages on a blue screen:
Note that the parameters in the error message may vary.
CAUSE
This behavior can occur if you install an updated driver with the following time stamp:
File name Time stamp
--------------------------------------
Navex15.sys Mon Feb 14 15:22:04 2000
RESOLUTION
Symantec recommends that you revert to an earlier version of the driver or install a later version from Symantec.
Keywords: kb3rdparty kberrmsg kbprb KB255928
Technology: kbNTTermServ400 kbNTTermServSearch kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTsearch kbWinNTSsearch kbWinNTW400 kbWinNTW400search kbWinNTWsearch
