Article ID: 255869
Article Last Modified on 2/26/2007
APPLIES TO
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange 2000 Server Standard Edition
This article was previously published under Q255869
SUMMARY
This article provides basic troubleshooting steps for installing Microsoft Exchange.
MORE INFORMATION
To troubleshoot Exchange installations:
- If the ForestPrep command does not work, make sure the account has the following permissions:
- Schema Admins
- Enterprise Admins
- Local Admin rights to the server
- If the DomainPrep command does not work, make sure the account has the following permissions:
- Domain Admins
- Local Admin rights to the server
- For any other Setup failures, gather the following information, and then contact Microsoft Product Support Services:
- Exchange Server Setup log files
- Event log files
- Account used for the installation
- Server type where Setup is being run (is it a member server, domain controller?)
- Whether the type of domain is an Exchange root or child domain
- Name of the domain controller/global catalog server that is the SchemaMaster
Additional query words: XADM
Keywords: kbinfo KB255869
