Microsoft KB Archive/255414

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Knowledge Base

XWEB: Contact Phone Fields in Outlook and Outlook Web Access Do Not Match

Article ID: 255414

Article Last Modified on 2/21/2007


  • Microsoft Exchange 2000 Server Standard Edition

This article was previously published under Q255414


In Microsoft Exchange 2000 Server Outlook Web Access (OWA), in Contacts, any fields that relate to telephone numbers contain the word "Phone" following the location. In Microsoft Outlook, the box contains only the location in the label.

For example:

OWA: "Home Phone"
Outlook: "Home"


This behavior occurs because of the way OWA reads column headings from the information store.


The differences in the user interface can be safely ignored.


Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kbnofix KB255414