Microsoft KB Archive/255327

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Knowledge Base


XWEB: Cannot Expand Folder by Double-clicking the Folder Name in Outlook Web Access

Article ID: 255327

Article Last Modified on 2/27/2007



APPLIES TO

  • Microsoft Exchange 2000 Server Standard Edition



This article was previously published under Q255327


SYMPTOMS

When you use Microsoft Exchange 2000 Server Outlook Web Access (OWA) and double-click a folder name, the folder does not expand and reveal its sub-folders as it does in Microsoft Outlook.

WORKAROUND

To expand a folder in the folder list, click the plus sign (+) next to the folder. To collapse a folder, click the minus (-) sign.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kbpending KB255327