Microsoft KB Archive/255282

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XADM: Cannot Restore Databases from Different Storage Groups at the Same Time

Q255282



The information in this article applies to:


  • Microsoft Exchange 2000 Server





SYMPTOMS

When you select multiple databases that belong to different storage groups to be restored, the Restore Progress window says "The restore is complete," and the status reads "Completed with Skipped Files".

The following events are logged in the application log:

Event Type: Error

Event Source: ESE BACKUP
Event Category: Callback
Event ID: 904
Description:
Information Store (1988) Callback function call ErrESECBRestoreGetDestination ended with error 0xC7FE1F42 Database not found.

Event Type: Error
Event Source: NTBackup
Event Category: None
Event ID: 8012
Description:
The 'Microsoft Information Store' returned 'Database not found. ' from a call to 'HrESERestoreAddDatabase()' additional data '<DatabaseName>'

Event Type: Error
Event Source: ESE BACKUP
Event Category: Callback
Event ID: 904
Description:
Information Store (1988) Callback function call ErrESECBRestoreComplete ended with error 0x076FFEF8

Event Type: Error
Event Source: ESE BACKUP
Event Category: Recovery
Event ID: 903
Description:
Information Store (1988) Restore from directory <temporary directory> ended with error (Error returned from a callback function call (0x76FFEF8).

Event Type: Error
Event Source: ESE BACKUP
Event Category: Callback
Event ID: 904
Description:
Information Store (1988) Callback function call ErrESECBRestoreComplete ended with error 0xC80003EB The parameter is not valid.

Event Type: Error
Event Source: ESE BACKUP
Event Category: Recovery
Event ID: 903
Description:

Information Store (1988) Restore from directory <temporary directory> ended with error (Error returned from an ESE function call (-1003).

The restored databases do not finish hard recovery, nor do they start. If you try to mount the databases, you receive the following error message:

An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.

ID no: c1041724
Exchange System Manager

The following events are logged in the application log:

Event Type: Error

Event Source: ESE98
Event Category: Logging/Recovery
Event ID: 619
Description:

Information Store (1548) Attempted to attach database 'D:\Exchsrvr\<StorageGroup>\<DatabaseName>.edb' but it is a database restored from a backup set on which hard recovery was not started or did not complete successfully. For more information, click http://www.microsoft.com/contentredirect.asp.

-and-

Event Type: Error

Event Source: MSExchangeIS
Event Category: General
Event ID: 9519
Description:
Error 0xfffffde0 starting database "<DatabaseName>" on the Microsoft Exchange Information Store.

For more information, click http://www.microsoft.com/contentredirect.asp.



WORKAROUND

Only restore databases from one storage group at a time. Even if the backup contains databases from multiple storage groups, if you only restore databases from one storage group, the restore process finishes successfully and the databases start.



STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange 2000 Server.



MORE INFORMATION

In the temporary directory that you specified during the restore process, only .pat and .log files from one storage group are present. If you dump the Restore.env file, it will indicate that no databases or log files were restored. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q253914 XADM: How to View the Contents of the Restore.env file

Additional query words: exch2kp2w SG failed startup 9518 0x0F00FEF8 0X0F36FEF8 Error -1003 (0xfffffc15) = JET_errInvalidParameter

Keywords :
Issue type : kbbug
Technology :


Last Reviewed: October 21, 2000
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