Article ID: 255238
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q255238
SYMPTOMS
When you try to print from Microsoft Excel or Microsoft Word in landscape mode from a Microsoft Windows NT 4.0-based computer, using the Hewlett-Packard (HP) LaserJet 8100 PCL6 printer driver, you may receive a STOP 0x1e error message.
RESOLUTION
To resolve this issue, obtain the latest updated printer driver from the Hewlett-Packard Web site.
For information about how to contact Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Keywords: kbprb KB255238