Article ID: 255213
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
This article was previously published under Q255213
SYMPTOMS
When you use the HP4000 print drivers provided by Hewlett-Packard, the print spooler and print queue may periodically stop responding (hang).
RESOLUTION
To work around this behavior, use the Microsoft version of either the HP4si or the HP5si print driver from the Microsoft Windows NT 4.0 CD-ROM, instead of the HP4000 driver provided by Hewlett-Packard.
Keywords: kbprb KB255213
