Knowledge Base

Administrative Limit Exceeded When You Are Adding Users or Groups

Article ID: 255013

Article Last Modified on 2/28/2007

APPLIES TO

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional Edition

This article was previously published under Q255013

SYMPTOMS

When you attempt to add users or groups on a domain controller, you may receive the following error message:

Administrative Limit Exceeded

Also, the following event may be recorded in the Directory Services event log on the domain controller:

Event ID: 1519

A Directory Service operation failed because the database has run out of version storage. If this error repeats frequently it most likely indicates that an object that is too large for the Directory Service to handle is attempting to replicate in. This object must be deleted or shrunk on a Directory Server where it already exists.

You can add users and groups on other domain controllers in the same domain.

CAUSE

This behavior can occur when the directory service notifier is triggered on an object and calls Security Accounts Manager (SAM), but SAM is waiting on a resource.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date     Time     Version        Size     File name
   ----------------------------------------------------
   2/10/00  10:57PM  5.0.2195.1103  368,400  Samsrv.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Keywords: kbbug kbfix kbqfe KB255013

Microsoft KB Archive/255013

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