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= <span id="KB255003"></span>Cannot Use Administrative Tools to Manage User Accounts If User Name Contains a Slash Mark =<br />
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Article ID: 255003<br />
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Article Last Modified on 2/21/2007<br />
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APPLIES TO<br /><br />
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* Microsoft Windows 2000 Server<br />
* Microsoft Windows 2000 Advanced Server<br />
* Microsoft Windows 2000 Professional Edition<br />
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This article was previously published under Q255003<br />
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== SYMPTOMS ==<br />
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When you are using administrative tools that call the '''MprAdminUserSetInfo''' function to change user account settings, the function call may not work if the account name that you are configuring contains a slash character (/). This causes the tool not to succeed.<br />
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== RESOLUTION ==<br />
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To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:<br />
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[[../260910|260910]] How to Obtain the Latest Windows 2000 Service Pack<br />
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== STATUS ==<br />
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.<br /><br />
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This problem was first corrected in Windows 2000 Service Pack 1.<br />
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== MORE INFORMATION ==<br />
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For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:<br />
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[[../249149|249149]] Installing Microsoft Windows 2000 and Windows 2000 Hotfixes<br />
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Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000sp1fix KB255003<br />
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