Microsoft KB Archive/254970

Err Msg: Add/Remove Programs Another Installation Is Already in Progress

Q254970

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server
Microsoft Office 2000 Premium
Microsoft Office 2000 Professional
Microsoft Windows 98
Microsoft Windows Millennium Edition

SYMPTOMS

When you try to use the Add/Remove Programs tool for Office 2000 on a computer running Windows 2000, you may receive the following error message:

Add/Remove Programs

Another Installation is already in progress. Complete that installation before proceeding with this install.

CAUSE

This issue can occur if you install Office 2000 on a computer running Windows 95/98, and then upgrade to use Windows 2000.

RESOLUTION

To resolve this issue, follow these steps:

Close Add/Remove Programs and Control Panel.
Restart Windows 2000.
Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
Click Microsoft Office 2000, and then click Change or Remove.

NOTE: You may need to manually delete the Office 2000 icons from the Startup group and the Programs menu.

STATUS

Microsoft has confirmed this to be a problem in Windows 2000.

Additional query words:

Keywords : kbenv kberrmsg kbsetup kbtool KBW2KHOME
Issue type : kbprb
Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinMEsearch kbOfficeSearch kbWin98search kbOffice2000Search kbOffice2000 kbWinAdvServSearch kbWin98 kbWinME