Microsoft KB Archive/254772

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Knowledge Base


Missing Lines of Text When Printing Web Pages to a Hewlett-Packard PhotoSmart P1000 Printer

Article ID: 254772

Article Last Modified on 1/27/2007



APPLIES TO

  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0



This article was previously published under Q254772

SYMPTOMS

When you print Web pages in Internet Explorer 5.x to a Hewlett-Packard PhotoSmart P1000 printer, the last line of text near the bottom of each page printed may be missing.

CAUSE

This behavior can occur when incorrect information is passed from the printer driver in reference to the page setup (margins, lines, and so on).

RESOLUTION

To resolve this issue, contact Hewlett-Packard to obtain an updated driver for the printer or a possible workaround. You can reach Hewlett-Packard at the following Web site:

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.


Keywords: kbprint kbprb kb3rdparty KB254772