Microsoft KB Archive/254400

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Knowledge Base


MNK Pro: Hot keys do not function as expected

Article ID: 254400

Article Last Modified on 3/28/2006



APPLIES TO

  • Microsoft Comfort Curve Keyboard 2000
  • Microsoft IntelliType Pro 2.1
  • Microsoft Internet Keyboard
  • Microsoft Natural Keyboard Pro



This article was previously published under Q254400

SYMPTOMS

The following hot keys on the Microsoft keyboards listed in the "Applies To" section may not function as expected:

  • Media
  • My Computer
  • Calculator
  • Sleep


CAUSE

This issue may occur if the following conditions are true:

  • The Microsoft IntelliType Pro software version 1.0 is installed on the computer.
  • You are using the keyboard on a Microsoft Windows 2000-based computer.


RESOLUTION

To resolve this issue, download and then install version 2.1 of the Microsoft IntelliType Pro software. To do this, visit the following Microsoft Web site:


Additional query words: 1.00 mnkpro intelli type hotkeys 1.1

Keywords: kbhardware kbprb KB254400