Microsoft KB Archive/254103

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Systems Using Mylex DAC960 RAID Controllers Do Not Return from Standby Mode Correctly on Some ACPI Computers

Article ID: 254103

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows 2000 Professional Edition



This article was previously published under Q254103

SYMPTOMS

When you are using an Advanced Configuration and Power Interface (ACPI) compliant computer, the computer does not return correctly from Standby mode. This occurs on computers with Mylex DAC960 RAID-based controllers.

RESOLUTION

To work around this behavior, do not enable the Standby option for a computer that has a Mylex DAC960 RAID controller.

MORE INFORMATION

There is no solution for this problem with the current Mylex hardware. Mylex plans to fix this problem in later versions.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



Additional query words: win2krelnotes

Keywords: kbprb KB254103