Article ID: 254035
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Service Pack 3
This article was previously published under Q254035
SYMPTOMS
When you attempt to delete a folder hierarchy, the information store may experience a stack overflow condition. This condition is directly related to the depth of the hierarchy and the configuration of the computer (for example, the amount of memory, processor speed, and so on).
If you are experiencing this issue, the stack is similar to the following stack:
FramePtr RetAddr Param1 Param2 Param3 Function Name
066a2ffc 1015fa82 04ee7348 05af0108 066a302c ESE!DwUtilGetCurrentThreadId
066a300c 1015f561 066a3024 1000f800 00000001 ESE!CRIT::FAssertMine+0x12
066a302c 1000f7e7 066a3058 1000ae18 05ad0501 ESE!CRIT::Enter+0x11
066a3034 1000ae18 05ad0501 00000021 78001103 ESE!BFICRITPGNOEnterCriticalSection+0x17
066a3058 100080d1 05ad0500 05ad0501 00000021 ESE!FBFAssertReadLatch+0x38
066a3214 1002f560 05ad0500 04ee7300 04ee7301 ESE!ErrBFReadLatchPage+0xb1
066a3254 1002f4ef 05ad0500 05ad0501 00000021 ESE!CPAGE::ErrGetReadPage_+0x60
066a3270 100300c1 05ad0500 00000001 00000021 ESE!CPAGE::ErrGetReadPage+0x1f
066a329c 1003003b 05ad0500 00000001 00000021 ESE!CSR::ErrGetReadPage+0x61
066a32c0 1002bbc6 05ad0500 00000001 00000021 ESE!CSR::ErrGetPage+0x6b
066a32ec 10026ba3 04ee72d8 00000002 1018fafc ESE!ErrBTIGotoRoot+0x76
066a33a8 10027aa8 04ee72d8 066a33f8 00000002 ESE!ErrBTDown+0x233
066a3408 1007da01 04ee72d8 04ee7330 00000002 ESE!ErrBTGotoBookmark+0x118({...})
066a3448 101088c6 04ee72d8 066a34ac 1020767c ESE!ErrDIRGotoBookmark+0x101({...})
066a34dc 10109998 04ee72d8 00000001 00000000 ESE!ErrRECIMove+0x516
066a3648 10063ebd 05ad0500 04ee72d8 00000008 ESE!ErrIsamSeek+0xee8
066a3668 100ca1c6 05ad0500 04ee72d8 00000008 ESE!ErrDispSeek+0x4d
066a36ac 100ca153 05ad0500 04ee72d8 00000008 ESE!JetSeek+0xd6
066a36f0 0040251c 05ad0500 04ee72d8 00000008 ESE!JetSeek+0x63
066a3708 00536d5e 00000008 0679f844 00000000 STORE!JTAB_BASE::EcSeek+0x23
066a3838 00594bae 00000000 06c27060 066a394c STORE!EcDeleteFolderChildren+0x61
066a3908 00536e28 00000000 06c27060 066a3b64 STORE!EcDeleteFolderHier+0x230
066a3a50 00594bae 00000000 06c27060 066a3b64 STORE!EcDeleteFolderChildren+0x12b
066a3b20 00536e28 00000000 06c27060 066a3d7c STORE!EcDeleteFolderHier+0x230
066a3c68 00594bae 00000000 06c27060 066a3d7c STORE!EcDeleteFolderChildren+0x12b
066a3d38 00536e28 00000000 06c27060 066a3f94 STORE!EcDeleteFolderHier+0x230
066a3e80 00594bae 00000000 06c27060 066a3f94 STORE!EcDeleteFolderChildren+0x12b
066a3f50 00536e28 00000000 06c27060 066a41ac STORE!EcDeleteFolderHier+0x230
066a4098 00594bae 00000000 06c27060 066a41ac STORE!EcDeleteFolderChildren+0x12b
066a4168 00536e28 00000000 06c27060 066a43c4 STORE!EcDeleteFolderHier+0x230
066a42b0 00594bae 00000000 06c27060 066a43c4 STORE!EcDeleteFolderChildren+0x12b
066a4380 00536e28 00000000 06c27060 066a45dc STORE!EcDeleteFolderHier+0x230
066a44c8 00594bae 00000000 06c27060 066a45dc STORE!EcDeleteFolderChildren+0x12b
066a4598 00536e28 00000000 06c27060 066a47f4 STORE!EcDeleteFolderHier+0x230
066a46e0 00594bae 00000000 06c27060 066a47f4 STORE!EcDeleteFolderChildren+0x12b
066a47b0 00536e28 00000000 06c27060 066a4a0c STORE!EcDeleteFolderHier+0x230
066a48f8 00594bae 00000000 06c27060 066a4a0c STORE!EcDeleteFolderChildren+0x12b
066a49c8 00536e28 00000000 06c27060 066a4c24 STORE!EcDeleteFolderHier+0x230
066a4b10 00594bae 00000000 06c27060 066a4c24 STORE!EcDeleteFolderChildren+0x12b
066a4be0 00536e28 00000000 06c27060 066a4e3c STORE!EcDeleteFolderHier+0x230
066a4d28 00594bae 00000000 06c27060 066a4e3c STORE!EcDeleteFolderChildren+0x12b
... 250 more iterations.
CAUSE
This issue can occur because the method Exchange Server uses to delete a folder hierarchy walks the folder hierarchy from the top down and performs a reverse recursive delete. If a hierarchy is large, the stack can become so large that the system runs out of stack space (and generates a stack overflow).
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The following files are available for download from the Microsoft Download Center:
![[GRAPHIC: Download]](/wiki/index.php?title=File:Download.gif){kind=small}
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
WORKAROUND
To work around this issue, delete the folders by hand. Start from the bottom child folder and delete the folders in increments.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 Service Pack 3. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
Keywords: kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbgraphxlinkcritical kbqfe KB254035
