Article ID: 253966
Article Last Modified on 9/29/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q253966
SYMPTOMS
When you try to print or define a print style in Microsoft Outlook, you may receive one of the following error messages:
-or-
-or-
-or-
CAUSE
These messages can occur with certain virus protection programs that do not enable file creation in the Windows folder, or prevent writing to .ini files.
RESOLUTION
To resolve this behavior, create a Microsoft Word document named Outlprnt.doc, and save the file in the Application Data folder.
NOTE: You may have to type an <X> or other data into the file so that it is not empty.
The default location of the Application Data folder on a Windows 9x computer is: '
C:\Windows\Application Data\Microsoft\Outlook
The default location of the Application Data folder on a Windows 2000 computer is:
C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook
Additional query words: OL2K
Keywords: kbprb KB253966